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Total quality management and operational excellence : text with cases / John S. Oakland.

By: Material type: TextTextPublication details: New York : Routledge, 2014.Edition: Fourth EditionDescription: xxiv, 530 p. : some col ill. ; 26 cmISBN:
  • 9780415635509
Subject(s): DDC classification:
  • 658.4013 OAK
Summary: Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects
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Holdings
Item type Current library Home library Call number Copy number Status Date due Barcode Item holds
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658.4013 OAK (Browse shelf(Opens below)) 1 Available 0082467
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658.4013 OAK (Browse shelf(Opens below)) 2 Available 0082465
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658.4013 OAK (Browse shelf(Opens below)) 3 Available 0082466
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658.4013 OAK (Browse shelf(Opens below)) 4 Available 0082468
Book Mzumbe University Main Campus Library Mzumbe University Main Campus Library 658.4013 OAK (Browse shelf(Opens below)) 5 Available 0082469
Total holds: 0

Includes bibliographical references and index.

Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects

eng.

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