Interpersonal skills in organizations / Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider.
Material type:
TextPublication details: Boston : McGraw-Hill Irwin, c2009.Edition: 3rd edDescription: xxii, 441 p. : ill. ; 28 cmISBN: - 9780073405018
- 158.7 DEJ
| Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
| Mzumbe University Main Campus Library | Mzumbe University Main Campus Library | 158.7 DEJ (Browse shelf(Opens below)) | 1 | Available | 0071332 |
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Includes bibliographical references and index.
Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.
eng.
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