Fundamentals of reference /
Mulac, Carolyn.
Fundamentals of reference / Carolyn M. Mulac. - Chicago : American Library Association, 2012 - xii, 131 pages ; 23 cm.
Includes bibliographical references and index.
Reference sources -- Encyclopedias -- Websites -- Dictionaries -- Almanacs, handbooks, and yearbooks -- Indexes -- Directories -- Geographical sources -- Biographical sources -- Statistical sources -- Reference services -- The reference interview -- Reference service in person -- Telephone reference service -- Online reference service -- Reference service to children and young adults -- Reference service in special subjects -- Reference policies -- Reference standards -- Reference evaluation -- Appendix. ALA documents.
9780838910870 TZS 135,150/=
Reference services (Libraries)--United States.
Reference sources--Bibliography.
Internet in library reference services.
025.520973 MUL
Fundamentals of reference / Carolyn M. Mulac. - Chicago : American Library Association, 2012 - xii, 131 pages ; 23 cm.
Includes bibliographical references and index.
Reference sources -- Encyclopedias -- Websites -- Dictionaries -- Almanacs, handbooks, and yearbooks -- Indexes -- Directories -- Geographical sources -- Biographical sources -- Statistical sources -- Reference services -- The reference interview -- Reference service in person -- Telephone reference service -- Online reference service -- Reference service to children and young adults -- Reference service in special subjects -- Reference policies -- Reference standards -- Reference evaluation -- Appendix. ALA documents.
9780838910870 TZS 135,150/=
Reference services (Libraries)--United States.
Reference sources--Bibliography.
Internet in library reference services.
025.520973 MUL